Privacy Policy
Last updated: March 20, 20261. Introduction
DigitalSelectAI (accessible at https://digitalselectai.com) is a digital marketing analytics platform operated by DigitalSelectAI ("Company", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using DigitalSelectAI, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, password (hashed), and business name when you register.
- Billing information: Payment details processed securely through Razorpay. We do not store your full credit card or bank details on our servers.
- Support requests: Information you provide when contacting our support team.
2.2 Information from Third-Party Services
When you connect your advertising accounts, we access data from:
- Google Ads: Campaign data, keywords, ad performance metrics (clicks, impressions, cost, conversions).
- Google Analytics: Website traffic and conversion data.
- Meta (Facebook/Instagram) Ads: Campaign data, ad performance metrics, audience insights.
- YouTube: Video ad performance data, channel analytics.
We access this data using OAuth 2.0 authentication. We never access or store your Google, Meta, or YouTube passwords.
2.3 Automatically Collected Information
- Usage data: Pages visited, features used, time spent on the platform.
- Device information: Browser type, operating system, screen resolution.
- IP address: Used for security, fraud prevention, and approximate geolocation.
- Cookies: Essential cookies for authentication and session management.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services.
- Display your advertising analytics in a unified dashboard.
- Generate AI-powered insights, keyword suggestions, and campaign recommendations.
- Process payments and manage subscriptions.
- Send service-related notifications (campaign alerts, reports, account updates).
- Provide customer support.
- Detect and prevent fraud, abuse, and security threats.
- Comply with legal obligations.
4. Google API Services — Limited Use Disclosure
DigitalSelectAI's use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, we:
- Only use Google user data to provide and improve the DigitalSelectAI services that the user has requested.
- Do not transfer Google user data to third parties except as necessary to provide the service, with user consent, or for legal/security purposes.
- Do not use Google user data for serving advertisements.
- Do not allow humans to read Google user data unless: (a) with user consent, (b) for security/abuse investigation, (c) for legal compliance, or (d) when data is aggregated and anonymized for internal operations.
5. Meta (Facebook) Platform Data
When you connect your Meta advertising accounts, we adhere to Meta Platform Terms and Developer Policies. We:
- Only access data that you explicitly authorize through Facebook Login.
- Use Meta data solely for displaying your ad performance in the DigitalSelectAI dashboard.
- Do not sell, lease, or share your Meta data with third parties.
- Delete your Meta data from our systems upon account deletion or disconnection.
6. YouTube API Services
DigitalSelectAI uses YouTube API Services. By using our YouTube integration, you agree to be bound by the YouTube Terms of Service and acknowledge the Google Privacy Policy.
We access YouTube data only to display your video ad analytics. You can revoke DigitalSelectAI's access to your YouTube data at any time via Google Security Settings.
7. Data Sharing & Disclosure
We do not sell, trade, or rent your personal data. We may share data only in these circumstances:
- Service providers: Trusted third parties that help us operate (e.g., Razorpay for payments, AWS for hosting). They are contractually bound to protect your data.
- Legal requirements: If required by law, court order, or government authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified).
- With your consent: When you explicitly authorize sharing.
8. Data Security
We implement industry-standard security measures:
- All data transmitted via TLS 1.3 encryption.
- Data at rest encrypted with AES-256.
- OAuth tokens stored in encrypted database columns.
- Passwords hashed using bcrypt.
- Regular security audits and dependency updates.
- Access controls and principle of least privilege for internal systems.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
9. Data Retention
- Account data: Retained while your account is active. Deleted within 30 days of account deletion.
- Ad analytics data: Retained based on your subscription plan. Deleted upon account deletion.
- Billing records: Retained for 7 years as required by Indian tax law.
- Server logs: Retained for 90 days for security purposes.
10. Data Deletion & Your Rights
You have the right to:
- Access your personal data stored by us.
- Correct inaccurate or outdated information.
- Delete your account and all associated data.
- Export your data in a machine-readable format.
- Disconnect any linked advertising account at any time.
- Revoke OAuth access via Google, Meta, or YouTube settings.
To request data deletion, email us at info@digitalselectai.com or use the "Delete Account" option in your account settings. We will process deletion requests within 30 days.
11. Cookies
We use the following cookies:
- Essential cookies: Required for authentication and session management. Cannot be disabled.
- Analytics cookies: Help us understand how users interact with our platform (can be opted out).
We do not use advertising or tracking cookies.
12. Children's Privacy
DigitalSelectAI is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
13. International Data Transfers
Our servers are located in India (AWS Mumbai region). If you access our services from outside India, your data may be transferred to and processed in India in accordance with this policy.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will send an email notification.
15. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
- Email: info@digitalselectai.com
- Website: https://digitalselectai.com